Vuka Rewards is a brand new Rewards Program exclusive to Switch.
You will now be rewarded with various vouchers when you load, or sell, predetermined network bundles on the sim cards you RICA and sell.
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See qualifying bundles below
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Qualifying bundles
Qualifying bundles
Qualifying bundles
Qualifying bundles
Rules for participating agents
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Rewards are based on the number of product sales in a calendar month for specified products as per the rewards page – www.switchmobile.co.za/rewards.
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The rewards will be calculated at the end of each day and when the qualifying criteria have been met the agents will receive an SMS to their registered mobile number with a link that will allow the agent to redeem the award for the participating reward partner. The link is valid for 24 hours after which it will expire and the reward will fall away.
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Once redeemed the agent will receive an SMS with a QR Code that can be presented at the participating reward partners' point of sale for redemption. The QR code has a validity period after which it will expire, and the reward is no longer valid.
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The rewards have specific expiry dates and if not redeemed in the period of validity will expire and there will be no further compensation for that reward.
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The products must be loaded on an active or new Switch SIM card. Qualifying products loaded on a SIM card belonging to another company will not qualify for the reward program.
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The qualifying products may be changed on a monthly basis at the discretion of Switch.
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​In order to qualify to participate the agent must:
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Have been invoiced for stock in the last 90 days
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Have sold commissionable stock in the last 90 days
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Note:
​The program relies on accurate information being provided by the network operators on a daily basis to Switch and as such the rewards may be delayed until such time as the correct data is received from the operators. Switch reserves the right to restate the data so that the rewards are awarded on a reasonably fair basis in terms of the rules and the qualifying criteria.
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QR Code is a Quick Response code that has the embedded information required by the participating retailer in order to
redeem the voucher. Reward Program is a means whereby Switch is able to reward agents for the sale of specific products in a calendar month.
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How do I get SIM card stock?Our SIM stock is distributed through our sales representatives and you should already be allocated to one once you're registered. Please contact your sales representative to organise stock. NB: Stock distribution is based on activation performance; the more activations you get, the more new stock you are eligible for.
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What is my regional office number?We cannot wait to hear from you, please find your regional office number listed below: Limpopo, Mpumalanga, Gauteng, North West, Free State, Northern Cape +27 11 466 1813 Western Cape +27 21 702 4272 Eastern Cape +27 43 726 0180 Kwa-Zulu-Natal +27 31 502 6450
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I forgot my Switch Mobile app password!It happens to the best of us, luckily you can reset your password on the app. > Open the Switch Mobile app. > On the login page, click on forgot password.
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Where can I find a Switch Mobile depot near me?We are looking forward to your visit. Visit our contact page to locate a depot near you.